ISO 20000-1 Certification
Certification to ISO 20000-1 is a two stage process.
Stage 1 is completed on site to determine if your system has met the minimum requirements of the standard and is capable of being audited.
Stage 2 follows stage 1 (when you are ready) and is an audit of the effectiveness of the system. Both stages must be completed to become certified.
After each stage the Lead Auditor will prepare and deliver a comprehensive written audit report detailing the findings of the assessment. On successful completion of stage's one and two the auditor will recommend to our independent Certification Manager that you are certified. The Certification Manager will review your file to ensure that the recommendation has been made in an impartial, fair and competent manner.
Once your organisations pass both stages you will be officially certified to ISO 20000-1.
Find out more about ISO 20000-1 Certification
Please contact one of our sales advisors via the Contact Us form to learn more about the requirements of the IT service management standard. We will guide your company on the journey to becoming ISO 20000-1 certified.