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Benefits of ISO 20000

Benefits of ISO 20000 Photo

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Benefits of ISO 20000-1

By achieving certification to ISO 20000-1 IT Services Certification your organisation will be able to reap numerous benefits such as:

  • Reduction in incidents and improved incident management
  • Improving corporate image and credibility
  • Adoption of an integrated process to the delivery of IT services
  • Reduction in response times and interruptions to IT service
  • Improved management of cost leads to financial savings
  • A culture of continuous improvement
  • Greater understanding of roles and business objectives
  • Ensuring legislative awareness and compliance
  • Protecting the company, assets, shareholders and directors
  • Increased customer satisfaction from internal and/or external customers
  • Provides you with a competitive advantage
  • Enhanced customer satisfaction that improves client retention
  • Consistency in the delivery of your service or product

Achieving ISO 20000 IT services certification

  • Please click on the Contact Us button to receive a call back from our dedicated business development team, or to enquire for further information on ISO 20000 including a no-obligation competitive quotation.
  • We also offer ISO 20000 training, simply click on our training link for further details.



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